Program Support & Services
BAFF provides personalized program support to each participant. Expect exceptional and personalized support from acceptance and onwards through the last day of your program. BAFF staff in the In-Region office and in the U.S. will be available and in constant communication preparing you to pursue your exchange program in the U.S.
In addition to dedicated BAFF staff, CIEE has skilled, experienced, and professional Customer Service ready to help you every business day, and during non-business hours in the event of an emergency. Remember, any issue that might arise during your program is best dealt with early, so please don’t hesitate to call us.
Your primary contact at CIEE is the U.S. Program Coordinator, Margarita Ivanova:
CIEE
300 Fore Street
Portland, Maine 04101
USA
Phone: 207-553-4194
Fax: 207-553-5194
email: mivanova@ciee.org
CIEE 24 Hour Emergency Number
In the event of an emergency, CIEE runs a 24 hour, seven days a week, year-round emergency support line for all program participants. The CIEE emergency line can be reached by calling:
1.888.268.6245
We truly care about your stay and want your professional and personal experience in the United States to be a positive one. We are eager to help in any way we can!
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